Delivery Policy

Here's what to expect once you place an order.

Coverage

We currently deliver nationwide across Egypt.

Delivery time

Orders are typically delivered within 2–5 business days of confirmation, depending on your location. We'll contact you if an order is expected to take longer.

Paying for your order

If you chose Cash on Delivery, please have the order total ready for the courier when your order arrives. Orders paid by card at checkout have nothing further to pay on delivery.

Delivery attempts

If you're unavailable at the time of delivery, the courier will typically attempt to contact you to reschedule. Please make sure the phone number you provide at checkout is correct and reachable.

Questions about your order

Contact us at support@hatolive.co or +20 01055164000 with your order details if you have any questions about delivery.